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Customer Service


How to Deal with Difficult Customers - 10 Simple Strategies for Selling to the Stubborn, Obnoxious and Belligerent
SKU: SKU3119 - 00
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With  How to Deal with Difficult Customers , you'll turn that sourpuss into a sweetheart, close the deal in no time, and find yourself eager to take on the next tough customer.

Price: $42.92
What's the Secret? To Providing a World-class Customer Experience
SKU: SKU3156 - 00
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This book gives you an inside look at the world-class customer service strategies at some of today's best companies.

Price: $71.30