The Communication Skills Workbook PDF

The Communication Skills Workbook uses two powerful psychological tools designed to enhance communication skills: self-assessment and journaling. Participants will learn more about themselves as well as the impact of effective and ineffective communication patterns. The Communication Skills Workbook is designed to be used either independently or as part of an integrated curriculum. You may administer one of the assessments and the journaling exercises to an individual or a group with whom you are working, or you may administer a number of the assessment over one or more days.

This book includes four sections, each of which contains: Assessment Instruments – Self-assessment inventories with scoring directions and interpretation materials . Group facilitators can choose one or more of the activities relevant to their participants Activity Handouts – Practical questions and activities that prompt self-reflection and promote self-understanding. These questions and activities foster introspection and promote pro-social behaviours Reflective Questions for Journaling – Self-exploration activities and journaling exercises specific to each assessment to enhance self-discovery, learning, and healing. Educational Handouts – Handouts designed to enhance instruction can be used individually or in groups to enhance communication skills and to provide positive reinforcement for effective interpersonal skills. They can be distributed, converted into masters for overheads or transparencies, or written down on a board and discussed. Each section begins with a self-assessment that is easy to administer, score and interpret. Follow-up activities, journaling and educational handouts—all reproducible—help individuals discover their habitual, ineffective methods of communicating with others and explore new ways for enhancing interpersonal communications.

Ages: Teens – Adults

Contents: Section One – Active Listening Blocks to Active Listening Skills Listening Strengths Stages of Listening Section Two – Nonverbal Communication Exploring Nonverbal Communication Improving Nonverbals Nonverbal Communication Section Three – Communication Skills Emotions People With Whom I am Non-Assertive I Need to Improve Section Four – Social Radar Empathy Social Radar – NOT! How People Receive Intuitive Input Section Five – Negotiation Process-Style Negotiation Situations Being a Better Negotiator Principles of Successfully Negotiating Hard copy also available. Click here eBooks are sent directly to your nominated email address within 1-2 working days of receipt payment.