We will dispatch all products and resources ordered from The Brainary in good order and condition within 1-21 days from receipt of your purchase order unless otherwise stated. It is our aim to process your order promptly but from time to time we run out of stock and it may take us a little longer than 21 days to dispatch your order.
In those cases we will give you the option to amend or cancel your order. Should you decide to wait a little longer than 21 days for your order to be dispatched we will keep you informed about the progress of your order. All claims for damaged goods must be made within 7-days of receipt quoting your name, delivery address, invoice number and date of receipt.